Kia rebrands its in-car and app telematics system to ‘Kia Connect’
September 29, 2021 — Kia has revealed its re-named high-tech in-car and app-based telematics system Kia Connect. Previously known as UVO Connect, Kia Connect makes driving an easier and more intuitive experience with a series of features designed to enhance vehicle connectivity, functionality and user control.
Jason Jeong, President at Kia Europe and Kia Connect, commented: “By re-naming our on-board and app-based telematics system to Kia Connect, we are making it clear to customers that its features are there to provide a seamless connection between owner, vehicle and environment. By taking advantage of Kia Connect’s comprehensive suite of technologies, customers can look forward to stress-free journeys like never before.”
Kia Connect’s suite of on-board technologies can be accessed through the vehicles’ central touchscreen. Features include ‘Online Navigation’, a service that draws on cloud-based real-time and historical traffic data to more accurately predict traffic levels, giving customers a trusted and accurate picture of journey times and estimated time of arrival.
Users can also access Kia Connect Live Services, a suite of features that use a wider range of ‘best-in-class’ data providers, giving customers more accurate information. Instead of being limited to one data provider, Kia Connect Live Services brings together data from a range of specialist providers for traffic information, parking availability and parking costs, locations and pricing for fuel stations and EV charging points, weather forecasts, online POI search, and speed camera information (speed camera location data depends on the specific market).
Kia Connect
Elevate your connected Kia ownership experience with the security, convenience, and safety provided by the abundance of remote features and services from Kia Connect technology.
ONE-YEAR FREE TRIAL OF KIA CONNECT ULTIMATE FOR ELIGIBLE OWNERS 31
Overview
Kia Connect technology opens another level to your Kia by providing access to remote features and services that truly enhance your ownership experience like lock/unlock, climate control, charging, Find My Car, stolen vehicle recovery, and much, much more!
Most Popular Features
Connected features available through Kia Connect subscriptions. 30
Smartwatch App for iOS and Android 32 Remotely start your engine, adjust climate, and view detailed vehicle information all in the palm of your hand. When you pair your smartwatch to a mobile device with the Kia Access App, you’ll be able to send remote commands from there as well.
Find My Car 33 Forgot where you parked your Kia? No problem. Instead of spending time wandering around the city or that vast parking lot, conveniently locate and get directions to your car on demand.
Remote Climate Control 34 About to head out? Heat or cool your car to the perfect temperature before you leave! Using the Kia Access app, set the temperature remotely so you won’t have to endure a sweltering seat or icy interior again.
Rear Occupant Alert 35 Get an alert if you forget Fido in the second or third row. The seats have sensors designed to detect movement after the doors have been locked. Through the Kia Access app, you can even get an alert on your smartphone!
Remote Door Lock & Unlock 36 Uh oh. Did you forget to lock the car? Even if you’re miles away, you won’t need to worry when you can lock and unlock from your smartphone. And, if you lock your keys in the car, you can handle it in seconds.
Connected Routing 37 This new and powerful navigational feature provides efficiency, accuracy, and timeliness by providing better routing, higher arrival time accuracy, and real-time traffic data.
Smartwatch App for iOS and Android 32 Remotely start your engine, adjust climate, and view detailed vehicle information all in the palm of your hand. When you pair your smartwatch to a mobile device with the Kia Access App, you’ll be able to send remote commands from there as well.
Find My Car 33 Forgot where you parked your Kia? No problem. Instead of spending time wandering around the city or that vast parking lot, conveniently locate and get directions to your car on demand.
Remote Climate Control 34 About to head out? Heat or cool your car to the perfect temperature before you leave! Using the Kia Access app, set the temperature remotely so you won’t have to endure a sweltering seat or icy interior again.
Rear Occupant Alert 35 Get an alert if you forget Fido in the second or third row. The seats have sensors designed to detect movement after the doors have been locked. Through the Kia Access app, you can even get an alert on your smartphone!
Remote Door Lock & Unlock 36 Uh oh. Did you forget to lock the car? Even if you’re miles away, you won’t need to worry when you can lock and unlock from your smartphone. And, if you lock your keys in the car, you can handle it in seconds.
Connected Routing 37 This new and powerful navigational feature provides efficiency, accuracy, and timeliness by providing better routing, higher arrival time accuracy, and real-time traffic data.
Kia Connect Saves The Day
Kia Connect Keeps Family Adventures Happily Uneventful
Remote Climate & Lock/Unlock
Voice Assistant
Find My Car
Wi-Fi Hotspot
Connected Routing
Remote Climate Control
Rear Occupant Alert
Learn More About These Features
Kia Digital Key 2 Touch Leave your key fob at home with Kia Digital Key 2 Touch. Access and drive your Kia using your smartphone or smartwatch. Effortlessly share your digital key capabilities with family and friends. Learn More
Wi-Fi Hotspot powered by Verizon 38 Stay connected on the go with Wi-Fi. Available on select models and trims. Learn More
Multimedia & Navigation Updates 39 Be sure you’re on the lookout for two major map updates per year. Don’t miss out and log in to get the latest version. Have questions? Learn More
Stolen Vehicle Recovery Kia Connect can assist law enforcement to locate and recover your stolen vehicle. Learn More
Kia Digital Key 2 Touch Leave your key fob at home with Kia Digital Key 2 Touch. Access and drive your Kia using your smartphone or smartwatch. Effortlessly share your digital key capabilities with family and friends. Learn More
Wi-Fi Hotspot powered by Verizon 38 Stay connected on the go with Wi-Fi. Available on select models and trims. Learn More
Multimedia & Navigation Updates 39 Be sure you’re on the lookout for two major map updates per year. Don’t miss out and log in to get the latest version. Have questions? Learn More
Stolen Vehicle Recovery Kia Connect can assist law enforcement to locate and recover your stolen vehicle. Learn More
Get the Kia Access App Download the app and enroll today on your smartphone — also available for iOS and Android smartwatches. Start enjoying all the remote features and services your connected Kia has to offer!
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This link takes you to an external website or app, which may have different privacy and security policies than Owners.kia.com. We don’t own or control the products, services or content found there. Continue
Kia Connect Plan Highlights
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Find your perfect fit below and subscribe to the level of Kia Connect that’s right for you!
Lite
Complimentary
for up to 5 years 20
- My trips 7
- 911 Connect 2
- Maintenance Alert 3
- Remote Charge 4
- And more!
Care
$5.99 monthly
$59 annually
- Features of Lite Package, and
- Curfew Alert 8
- Vehicle Alarm Alert 8
- Roadside Assistance 9
- And more!
Plus
$14.99 monthly
$149 annually
- Features of Care Package, and
- Remote Lock/Unlock 4
- Remote Climate 4
- Find My Car 5
- And more!
Ultimate
$19.99 monthly
$199 annually
- Features of Plus Package, and
- Home-to-car(Alexa®) 10
- My POIs 12
- And more!
Lite
Complimentary
for up to 5 years 20
- My trips 7
- 911 Connect 2
- Maintenance Alert 3
- Remote Charge 4
- And more!
Care
$5.99 monthly
$59 annually
- Features of Lite Package, and
- Curfew Alert 8
- Vehicle Alarm Alert 8
- Roadside Assistance 9
- And more!
Plus
$14.99 monthly
$149 annually
- Features of Care Package, and
- Remote Lock/Unlock 4
- Remote Climate 4
- Find My Car 5
- And more!
Ultimate
$19.99 monthly
$199 annually
- Features of Plus Package, and
- Home-to-car(Alexa®) 10
- My POIs 12
- And more!
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This link takes you to an external website or app, which may have different privacy and security policies than Owners.kia.com. We don’t own or control the products, services or content found there.
Purchase/lease of certain 2019 and newer Kia vehicles with Kia Connect includes a complimentary 1-year subscription to Kia Connect ULTIMATE, our most comprehensive Kia Connect package, starting from the new vehicle retail sale/lease date as recorded by the dealer. After your complimentary 1-year Kia Connect ULTIMATE subscription expires, continued access to the full suite of Kia Connect features available on your Kia will require a paid subscription at the then-current subscription rate; otherwise, your use of certain Kia Connect features may immediately terminate. Use of Kia Connect is subject to agreement to the Kia Connect Privacy Policy (available at https://owners.kia.com/us/en/privacy-policy.html) and Terms of Service (available at https://owners.kia.com/us/en/terms-of-service.html). Complimentary Kia Connect subscriptions are transferable to subsequent owner during the original Kia Connect service term. Only use Kia Connect when safe to do so. Kia Access App is available from the Apple® App Store® or Google Play™. Kia America, Inc. reserves the right to change or discontinue Kia Connect at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. Kia Connect features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. Kia Connect may be currently unavailable for Model Year 2022 and newer vehicles sold in Massachusetts; please see www.owners.kia.com for updates on availability. For more on details and limitations, visit www.kia.com or your authorized Kia dealer. Apple and App Store are registered trademarks of Apple Inc. Google and logos are trademarks of Google, LLC.
911 Connect must be enabled on head unit and activates after air bag deployment. Requires cellular coverage.
Vehicle Diagnostics is not a substitute for regularly scheduled maintenance. Vehicle Diagnostics checks powertrain, chassis, and air bag systems, and requires initial activation. See the Kia Connect Maintenance section or the Owner’s Manual for maintenance schedule.
Simulated screen shown. If equipped. Remote features require an applicable Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year, and trim; remote climate control not supported on 2019 Optima LX, 2020 Telluride LX and S and 2021 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.
Simulated screen shown. If equipped. Find My Car requires cellular coverage and a compatible smartphone with the Kia Access app. Cellular service rates apply.
Simulated screen shown. If equipped. Rear Occupant Alert notifications require an applicable Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. This system is not a substitute for one’s attention and may not detect all movement within the vehicle. Always check the vehicle interior when exiting the vehicle.
My Trips: The driver’s primary responsibility is in the safe and legal operation of a vehicle, and use of any vehicle systems which take the driver’s eyes, attention, and focus away from the safe operation of a vehicle or which are not permissible by law should never be used during operation of the vehicle. It is the driver’s responsibility to drive in a safe manner as dictated by the road, environment, and traffic conditions.
If equipped. Curfew Alert and Vehicle Alarm Alert require cellular coverage. Cellular service rates apply.
24-hour Roadside Assistance is a service plan provided by Kia America, Inc.. Limitations apply. See Kia Warranty and Consumer Information Manual for details. Requires cellular coverage.
Vehicle compatibility varies by model, model year, and trim. Amazon devices are sold separately and require a Wi-Fi internet connection. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Vehicle compatibility varies by model, model year, and trim. Google devices are sold separately and require a Wi-Fi internet connection. Google, Google Assistant, Google Home, and all related logos are trademarks of Google LLC.
My POIs requires cellular coverage and a compatible smartphone with the Kia Access app. Cellular service rates apply.
If equipped. Remote features require a Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year and trim; remote climate control not supported on 2019 Optima LX , 2020 Telluride LX and S and 2021 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.
Apple and App Store are registered trademarks of Apple Inc.
Google Play and the Google Play logo are trademarks of Google LLC.
Vehicle Diagnostics is not a substitute for regularly scheduled maintenance. Vehicle Diagnostics checks powertrain, chassis, and air bag systems, and requires initial activation. See the Kia Connect Maintenance section or the Owner’s Manual for maintenance schedule.
911 Connect must be enabled on head unit and activates after air bag deployment. Requires cellular coverage.
24-hour Roadside Assistance is a service plan provided by Kia America, Inc.. Limitations apply. See Kia Warranty and Consumer Information Manual for details. Requires cellular coverage.
My POIs requires cellular coverage and a compatible smartphone with the Kia Access app. Cellular service rates apply.
Parking Minder requires cellular coverage, a USB-connected compatible smartphone, and the Kia eServices app. Cellular service rates apply.
Find My Car requires cellular coverage and a compatible smartphone with the Kia Access app. Cellular service rates apply.
My Car Zone requires cellular coverage. Cellular service rates apply.
If equipped. Rear Occupant Alert notifications require a Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. This system is not a substitute for one’s attention and may not detect all movement within the vehicle. Always check the vehicle interior when exiting the vehicle.
Vehicle compatibility varies by model, model year and trim. Google devices are sold separately and require a Wi-Fi internet connection. Google, Google Assistant, Google Home, and all related logos are trademarks of Google, Inc.
Vehicle compatibility varies by model, model year and trim. Amazon devices are sold separately and require a Wi-Fi internet connection. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
If equipped. Requires navigation system.
Purchase/lease of certain 2019 and newer Kia vehicles with Kia Connect includes a complimentary 1-year subscription starting from new vehicle retail sale/lease date as recorded by the dealer. After your complimentary 1-year Kia Connect subscription expires, continued access to the full suite of Kia Connect available on your Kia will require a paid subscription at the then current subscription rate or your use of certain Kia Connect features may immediately terminate. Use of Kia Connect is subject to agreement to the Kia Connect Privacy Policy (available at https://owners.kia.com/us/en/privacy-policy.html) and Terms of Service (available at https://owners.kia.com/us/en/terms-of-service.html). Kia Connect is transferable to subsequent owner during the original Kia Connect service term. Only use Kia Connect when safe to do so. Kia Access App is available from the Apple® App Store® or Google Play™. Kia America, Inc. reserves the right to change or discontinue Kia Connect at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. Kia Connect features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. For more on details and limitations, visit www.kia.com or your authorized Kia dealer. Apple and App Store are registered trademarks of Apple Inc. Google and logos are trademarks of Google, LLC.
Distracted driving can result in a loss of vehicle control. Never use a handheld device or vehicle system that takes your focus away from safe vehicle operation. The Connecting Routing navigation feature is for information purposes only, and Kia does not make any warranties about the accuracy of the information.
Distracted driving can result in a loss of vehicle control. Never use a handheld device or vehicle system that takes your focus away from safe vehicle operation.
If equipped. Feature requires a Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use while operating your vehicle.
Remote features through Amazon Alexa or Google Home requires a Kia Connect ULTIMATE package subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year, and trim; remote climate control not supported on 2019 Optima LX, 2020 Telluride LX and S and 2021 Telluride LX and S and other vehicles not equipped with fully automatic temperature control. Vehicle compatibility varies by model, model year and trim. Amazon devices are sold separately and require a Wi-Fi internet connection. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Purchase/lease of certain 2019 and newer Kia vehicles with Kia Connect includes a complimentary 1-year subscription to Kia Connect ULTIMATE, our most comprehensive Kia Connect package, starting from the new vehicle retail sale/lease date as recorded by the dealer. After your complimentary 1-year Kia Connect ULTIMATE subscription expires, continued access to the full suite of Kia Connect features available on your Kia will require a paid subscription at the then- current subscription rate; otherwise, or your use of certain Kia Connect features may immediately terminate. Use of Kia Connect is subject to agreement to the Kia Connect Privacy Policy (available at https://owners.kia.com/us/en/privacy-policy.html) and Terms of Service (available at https://owners.kia.com/us/en/terms-of-service.html). Complimentary Kia Connect subscriptions are transferable to subsequent owners during the original Kia Connect service term. Only use Kia Connect when safe to do so. Kia Access App is available from the Apple® App Store® or Google Play™. Kia America, Inc. reserves the right to change or discontinue Kia Connect at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. Kia Connect features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. Kia Connect may be currently unavailable for Model Year 2022 and newer vehicles sold in Massachusetts; please see owners.kia.com for updates on availability. For more on details and limitations, visit www.kia.com or your authorized Kia dealer. Apple and App Store are registered trademarks of Apple Inc. Google and logos are trademarks of Google, LLC.
Remote features require an applicable Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year, and trim; remote climate control not supported on 2019 Optima LX, 2020 Telluride LX and S and 2021 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.
Purchase/lease of certain 2019 and newer Kia vehicles with Kia Connect includes a complimentary 1-year subscription to Kia Connect ULTIMATE, our most comprehensive Kia Connect package, starting from the new vehicle retail sale/lease date as recorded by the dealer. After your complimentary 1-year Kia Connect ULTIMATE subscription expires, continued access to the full suite of Kia Connect features available on your Kia will require a paid subscription at the then-current subscription rate; otherwise, your use of certain Kia Connect features may immediately terminate. Use of Kia Connect is subject to agreement to the Kia Connect Privacy Policy (available at https://owners.kia.com/us/en/privacy-policy.html) and Terms of Service (available at https://owners.kia.com/us/en/terms-of-service.html). Complimentary Kia Connect subscriptions are transferable to subsequent owners during the original Kia Connect service term. Only use Kia Connect when safe to do so. Kia Access App is available from the Apple® App Store® or Google Play™. Kia America, Inc. reserves the right to change or discontinue Kia Connect at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. Kia Connect features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. Kia Connect may be currently unavailable for Model Year 2022 and newer vehicles sold in Massachusetts; please see owners.kia.com for updates on availability. For more on details and limitations, visit www.kia.com or your authorized Kia dealer. Apple and App Store are registered trademarks of Apple Inc. Google and logos are trademarks of Google, LLC.
Kia Connect Lite is only available for five (5) years starting from the new vehicle retail sale/lease date as recorded by the dealer. After this fifth (5 th ) year date passes, Kia Connect Lite will no longer be available for the vehicle. For instance, if an owner purchases a new vehicle and immediately enrolls it in a Kia Connect ULTIMATE subscription for the first two (2) years of ownership and then cancels the subscription, Kia Connect Lite would only be available for the remaining three (3) years in the five (5) year period.
Kia Connect smartwatch app requires a compatible smartwatch and Kia Connect subscription and account. Kia America, Inc. reserves the right to change or discontinue Kia Connect at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. Kia Connect features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. Kia Connect may be currently unavailable for Model Year 2022 and newer vehicles purchased or sold in Massachusetts.
Do not use remote climate controls or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle before executing a remote climate control or remote start command.
Wi-Fi Hotspot is available on select 2022 and newer Kia vehicles and requires enrollment in Kia Connect. Trial or paid subscription data plan required. Wi-Fi Hotspot services require vehicle cellular connectivity and availability of vehicle GPS signal; certain services may collect location information.
Verizon is the network provider for Wi-Fi Hotspot, which uses Verizon’s 4G LTE network to transmit data. Data usage applies. Coverage not available everywhere. See www.verizon.com/featured/our-network for coverage map. Complimentary Wi-Fi Hotspot trial begins on activation date and expires at the end of three months or after 3GB of data is used, whichever comes first. Verizon Wireless data subscription required upon end of complimentary Wi-Fi Hotspot trial. Limit one trial per vehicle. Up to 5 devices can be supported using in-vehicle connectivity. Use of Wi-Fi Hotspot is subject to Verizon Wireless Customer Agreement (www.verizon.com/legal/notices/customer-agreement/).
Wi-Fi Hotspot available only in the fifty (50) United States and the District of Columbia. Wi-Fi Hotspot may be unavailable for model year 2022 and newer vehicles that are purchased or sold in Massachusetts.
Always wear a seat belt, pay careful attention to the road, and do not drive while distracted. The driver should only use the Wi-Fi Hotspot when the vehicle is safely parked.
Vehicle must be running or in accessory mode for Wi-Fi Hotspot to function. Never drive distracted. Driver should only use Wi-Fi features when the vehicle is parked in a safe location.
Compatible, Wi-Fi capable devices required. Devices sold separately.
Wi-Fi Hotspot requires Kia Connect subscription, which not all vehicles may be eligible for, and data plan or free trial.
Verizon is the network provider for Wi-Fi Hotspot, which uses Verizon’s 4G LTE network to transmit data. Data usage applies. Coverage not available everywhere. See www.verizon.com/featured/our-network for coverage map. Complimentary Wi-Fi Hotspot trial begins on activation date and expires at the end of three months or after 3GB of data is used, whichever comes first. Verizon Wireless data subscription required upon end of complimentary Wi-Fi Hotspot trial. Limit one trial per vehicle. Up to 5 devices can be supported using in-vehicle connectivity. Use of Wi-Fi Hotspot is subject to Verizon Wireless Customer Agreement (www.verizon.com/legal/notices/customer-agreement/).
The following Carnival trims have Wi-Fi hotspot capability: EX, SX, and SX Prestige. Existing owners may need to update the software in their infotainment system to make the vehicle Wi-Fi hotspot capable. Wi-Fi hotspot requires Kia Connect enrollment, which not all vehicles may be eligible for.
Where available. Wi-Fi Hotspot requires enrollment in Kia Connect, and a data plan or free trial. Kia Connect may currently be unavailable for Model Year 2022 and newer vehicles sold or purchased in Massachusetts; please see the Kia Owner’s Portal for updates on availability.
Verizon is the network provider for Wi-Fi Hotspot, which uses Verizon’s 4G LTE network to transmit data. Data usage applies. Coverage not available everywhere. See www.verizon.com/featured/our-network for coverage map. Complimentary Wi-Fi Hotspot trial begins on activation date and expires at the end of three months or after 3GB of data is used, whichever comes first. Verizon Wireless data subscription required upon end of complimentary Wi-Fi Hotspot trial. Limit one trial per vehicle. Up to 5 devices can be supported using in-vehicle connectivity.
Available Kia Connect features depend on subscription level and may vary by vehicle model, model year, and trim level. Features, specifications, and fees are subject to change.
Purchase/lease of certain 2022 and newer Kia vehicles with Kia Connect (formerly known as UVO link) includes a complimentary 1-year subscription to Kia Connect Ultimate, our most comprehensive Kia Connect package, starting from the new vehicle retail sale/lease date as recorded by the dealer. After your complimentary 1-year Kia Connect Ultimate subscription expires, continued access to the full suite of Kia Connect features available on your Kia will require a paid subscription at the then-current subscription rate or your use of certain Kia Connect features may immediately terminate. Use of Kia Connect is subject to agreement to the Kia Connect Privacy Policy and Terms of Service. Complimentary Kia Connect subscriptions are transferable to subsequent owners during the original Kia Connect service term. Only use Kia Connect when safe to do so. Kia Access App is available from the Apple® App Store® or Google Play™. Kia America, Inc. reserves the right to change or discontinue Kia Connect at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. Kia Connect features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. Kia Connect is currently unavailable for Model Year 2022 and newer vehicles sold in Massachusetts; please see the Kia Owners Portal for updates on availability. For more on details and limitations, visit www.kia.com or your authorized Kia dealer. Apple and App Store are registered trademarks of Apple Inc. Google and logos are trademarks of Google, LLC.
Kia Connect smartwatch app requires a compatible smartwatch and Kia Connect subscription and account. Kia America, Inc. reserves the right to change or discontinue Kia Connect at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. Kia Connect features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. Kia Connect is currently unavailable for Model Year 2022 and newer vehicles purchased or sold in Massachusetts.
Do not use remote climate controls or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle before executing a remote climate control or remote start command.
Simulated screen shown. If equipped. Find My Car requires cellular coverage and a compatible smartphone with the Kia Access app. Cellular service rates apply.
Simulated screen shown. If equipped. Remote features require an applicable Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year, and trim; remote climate control not supported on 2019 Optima LX, 2020 Telluride LX and S and 2021 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.
Simulated screen shown. If equipped. Rear Occupant Alert notifications require an applicable Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. This system is not a substitute for one’s attention and may not detect all movement within the vehicle. Always check the vehicle interior when exiting the vehicle.
Simulated screen shown. If equipped. Remote features require an applicable Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year, and trim; remote climate control not supported on 2019 Optima LX, 2020 Telluride LX and S and 2021 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.
Distracted driving can result in a loss of vehicle control. Never use a handheld device or vehicle system that takes your focus away from safe vehicle operation. The Connecting Routing navigation feature is for information purposes only, and Kia does not make any warranties about the accuracy of the information.
Wi-Fi Hotspot is available on select 2022 and newer Kia vehicles and requires enrollment in Kia Connect. Trial or paid subscription data plan required. Wi-Fi Hotspot services require vehicle cellular connectivity and availability of vehicle GPS signal; certain services may collect location information.
Verizon is the network provider for Wi-Fi Hotspot, which uses Verizon’s 4G LTE network to transmit data. Data usage applies. Coverage not available everywhere. See www.verizon.com/featured/our-network for coverage map. Complimentary Wi-Fi Hotspot trial begins on activation date and expires at the end of three months or after 3GB of data is used, whichever comes first. Verizon Wireless data subscription required upon end of complimentary Wi-Fi Hotspot trial. Limit one trial per vehicle. Up to 5 devices can be supported using in-vehicle connectivity. Use of Wi-Fi Hotspot is subject to Verizon Wireless Customer Agreement (www.verizon.com/legal/notices/customer-agreement/).
Wi-Fi Hotspot is currently unavailable for model year 2022 and newer vehicles that are purchased or sold in Massachusetts.
My Trips: The driver’s primary responsibility is in the safe and legal operation of a vehicle, and use of any vehicle systems which take the driver’s eyes, attention, and focus away from the safe operation of a vehicle or which are not permissible by law should never be used during operation of the vehicle. It is the driver’s responsibility to drive in a safe manner as dictated by the road, environment, and traffic conditions.
If vehicle airbag deploys, Kia Connect system automatically attempts to call 911 and send vehicle location to emergency agents.
911 Connect must be enabled on head unit and activates after air bag deployment. Requires cellular coverage.
Get reminders about your Kia’s regularly scheduled maintenance.
Maintenance Reminder not a substitute for regularly scheduled maintenance. Maintenance Reminder requires initial activation.
Find and get directions to your vehicle’s location.
Find My Car requires cellular coverage and a compatible smartphone with the Kia Access app. Cellular service rates apply.
Get vehicle geofence alerts based on your preset preferences.
My Car Zone requires cellular coverage. Cellular service rates apply.
Get vehicle curfew alerts based on your preset preferences.
My Car Zone requires cellular coverage. Cellular service rates apply.
Get vehicle speed alerts based on your preset preferences.
My Car Zone requires cellular coverage. Cellular service rates apply.
Receive diagnostic notifications if a warning indicator is triggered.
Vehicle Diagnostics are not a substitute for regularly scheduled maintenance. Vehicle Diagnostics checks powertrain, chassis and air bag systems, and requires initial activation. See the Kia Connect Maintenance section or Owner’s Manual for maintenance schedule.
Receive an alert if your vehicle is driven beyond your pre-set limit.
Get an alert if your starter battery is too low.
Warm your seats remotely online or from the app on a cold day.
If equipped. Remote features require a Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year and trim; remote climate control not supported on 2019 Optima LX and 2020 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.
Ventilate your seats remotely online or from the app on a warm day.
If equipped. Remote features require a Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year and trim; remote climate control not supported on 2019 Optima LX and 2020 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.
Perform Kia Connect commands comfortably from home with your voice.
Vehicle compatibility varies by model, model year and trim. Amazon devices are sold separately and require a Wi-Fi internet connection. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Google, Google Assistant, Google Home, and all related logos are trademarks of Google, Inc.
Perform Kia Connect commands comfortably from home with your voice.
Vehicle compatibility varies by model, model year and trim. Amazon devices are sold separately and require a Wi-Fi internet connection. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Google, Google Assistant, Google Home, and all related logos are trademarks of Google, Inc.
Access your vehicle’s driving data—speed, distance, location, and any triggered alerts.
The driver’s primary responsibility is in the safe and legal operation of a vehicle, and use of any vehicle systems which take the driver’s eyes, attention and focus away from the safe operation of a vehicle or which are not permissible by law should never be used during operation of the vehicle. It is the driver’s responsibility to drive in a safe manner as dictated by the road, environment, and traffic conditions.
Get monthly diagnostic reports on your vehicle’s health, tips and available coupons.
Automatically provide vehicle location for Roadside Assistance during an emergency, 24/7.
24-hour Roadside Assistance is a service plan provided by Kia America, Inc.. Limitations apply. See Kia Warranty and Consumer Information Manual for details. Requires cellular coverage.
Set your vehicle’s cabin climate to your preference online or from the app.
If equipped. Remote features require a Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year and trim; remote climate control not supported on 2019 Optima LX and 2020 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.
Remotely start or stop charging your vehicle online or from the app.
If equipped. Remote features require a Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year and trim; remote climate control not supported on 2019 Optima LX and 2020 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.
Receive the latest charge status for your vehicle.
If equipped. Remote features require a Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year and trim; remote climate control not supported on 2019 Optima LX and 2020 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.
Set your vehicle’s cabin climate to your preference online or from the app.
If equipped. Remote features require a Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year and trim; remote climate control not supported on 2019 Optima LX and 2020 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.
Send search destination results directly to your vehicle’s navigation online or from the app.
Send-to-car requires cellular coverage and a compatible smartphone with the Kia Access app. Cellular service rates apply
Kia Connect Voice Assist allows your vehicle to search online for your POIs, instead of using the in-vehicle’s offline search, providing you with better search results.
Note: Bluetooth features, like call or text, do not depend on Kia Connect Voice Assist and do not require a Kia Connect subscription.
Disclaimer:Distracted driving can result in a loss of vehicle control. Never use a vehicle system that takes your focus away from safe vehicle operation.
Receive a notification whenever your vehicle alarm goes off.
Get notified if panic button is triggered.
Be alerted if rear seat passengers are detected once doors are locked.
Rear Occupant Alert is not a substitute for one’s attention and may not detect all movement within the vehicle. Always check the vehicle interior when exiting the vehicle. A Kia Connect subscription is required, and cell service is necessary.
Get mileage reading online or from the app.
If equipped. Remote features require a Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year and trim; remote climate control not supported on 2019 Optima LX and 2020 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.
Remotely lock or unlock your vehicle online or from the app.
If equipped. Remote features require a Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year and trim; remote climate control not supported on 2019 Optima LX and 2020 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.
Trigger your horn and lights remotely to find your car or for safety purposes.
If equipped. Remote features require a Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year and trim; remote climate control not supported on 2019 Optima LX and 2020 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.
Start or stop your vehicle online or from the app.
If equipped. Remote features require a Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year and trim; remote climate control not supported on 2019 Optima LX and 2020 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.
Set your vehicle’s cabin temperature remotely online or from the app.
If equipped. Remote features require a Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year and trim; remote climate control not supported on 2019 Optima LX and 2020 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.
Complimentary for 5 years
$9.99 monthly $99 annually
Kia Connect Support
Kia Connect is Kia’s suite of connected vehicle services and features designed to provide you with more convenience, comfort, and connectivity. Paired with the Kia Access App 1 , you can enjoy information and remote features 2 in the palm of your hand. Click here to explore some Kia Connect feature highlights in Kia Access app.
How do I download the Kia Access App?
- Go to Apple ® 3 App Store ® 3 or Google Play TM 4
- Search for and download Kia Access App
- Install the app
- Log in and register via the app (See “How do I set up my Kia Connect account?” below)
Why Kia Connect?
Using smart technologies and 4G connectivity, your Kia Connect-equipped Kia helps you stay connected to your vehicle. Depending on the model, model year, and trim of your vehicle, here are some of the benefits Kia Connect may provide:
- Remote Commands 2 – Now before you head out on your trips, you can cool/warm, lock/unlock, or charge on your command via mobile app on your smartphone/tablet or by web portal.
- Monthly Scoops 5 – Want useful insights about your Kia? Kia Connect provides you with timely maintenance reminders and monthly vehicle health reports to tell you what areas need?your attention.
- 911 Connect 6 – Need some assistance in an emergency/accident? Kia Connect can be configured to automatically call an emergency responder 7 in the event of an accident (only if the airbag deploys), so you’ll be more prepared for the unexpected. 911 Connect is available for all Kia Connect users regardless of subscription package
Access to the full suite of Kia Connect is available as a free trial on most properly equipped Kias that are purchased new 1 . At the end of the trial, customers will have the option to subscribe to ongoing Kia Connect services.
What Kia Connect vehicles are equipped with Kia Connect embedded modem?
To learn more about the Kia Connect feature availability in a vehicle, please go to: Kia Connect Availability
What is the difference between Kia Connect and Kia eServices?
Kia eServices requires a compatible phone to be connected to the vehicle via a USB cable. Kia eServices provides features such as My POIs 8 , Vehicle Diagnostics 5 , Parking Minder 9 , and more. Kia Connect is an embedded system with a modem built into the vehicle that supports all the functionalities of Kia eServices plus a variety of features like remote commands 2 , Find My Car 10 , and many more through Kia Access App and Kia Owner’s Portal.
How do I download the Kia eServices app?
- Go to iTunes ® 6 or Google Play. ™ 7
- Search for and download the Kia eServices app.
- Install the app.
- Log in and register via the app (See “How do I register my Kia eServices account via the eServices app?” below).
How do I know if my vehicle has Kia Connect or Kia eServices?
Please check your Kia type via the Kia Connect Availability page on Kia Owner’s Portal.
What smartwatches are compatible with the Kia Access app?
Currently only Apple Watch® smartwatches and Android™ smartwatches. For Android™ smartwatches, the smartwatch must have Google Play™ store installed.
How do I install Kia Access app on my smartwatch?
- Make sure your Apple Watch® smartwatch is paired with your iPhone® device.
- Make sure that the Kia Access app is downloaded on your iPhone® device.
- If the Kia Access app is downloaded on your iPhone® device, the Kia Access app will automatically be installed on your Apple Watch® smartwatch.
- Make sure your Android™ smartwatch device is paired with your smartphone.
- Make sure that the Kia Access app is downloaded on your smartphone.
- On your smartwatch, navigate to the Google Play™ store.
- Select “Apps on your phone” and choose “Kia Access” app.
Why don’t I see my vehicle on the Kia Access app on my smartwatch?
- You must have (or create) a Kia owner’s account.
- You must add your vehicle to your Kia owner’s account.
- Your vehicle must be enrolled in Kia Connect.
Why are certain features missing on the Kia Access app on my smartwatch?
The features available to you will vary based on the Kia Connect subscription package you are currently enrolled in, as well as depending on your vehicle model, year, and trim level.
How do I manage my PIN?
In your owner’s account, navigate to Settings → Security
Can I use the smartwatch app on its own?
The smartwatch app is intended as a companion app to the Kia Access app available on mobile smartphones. It cannot be used on its own and must be paired to a smart phone with the Kia Access app installed.
KIA CONNECT LITE PACKAGE FEATURES
Trip Information
See your trip history and driving score.
911 Connect 6
In the event of an accident with a deployed airbag, your vehicle will automatically dispatch emergency services.
Maintenance Reminder 5
Receive notifications in advance of regularly scheduled maintenance intervals for your Kia.
Remote Mileage Check 2
Get your odometer reading.
Remote Charge and Stop Charge (Plug-In Hybrid and EV only) 2
Owners can charge their batteries remotely.
Charging Status Notification (Plug-In Hybrid and EV only) 2
Get notified once battery completes charging.
KIA CONNECT CARE PACKAGE FEATURES
Includes all Kia Connect Lite features, plus:
Kia Connect Care Alerts 11
Speed, Curfew, and Geofence Alerts.
Diagnostic Alerts 5
Receive an automatic diagnostic notification in the event a warning indicator is activated.
Vehicle Health Report 5
A monthly update about your Kia.
Valet Alert 11
Receive an alert if your vehicle travels beyond your pre-set limit from the drop-off point when using a valet service.
Low Battery Alert (12V) 11
Checks the 12V battery and alerts you if it’s low.
Vehicle Alarm Notification 11
If the vehicle alarm is triggered, the owner will know when and where the vehicle’s security has been compromised.
Panic Button Notification 11
If panic mode is triggered, the owner will be notified.
Rear Seat Occupant Notification 12
Alerts if there are passengers in the rear seats when car has been shut off for a period of time.
Enhanced Road Side Assistance 7
Get 24-hour help for a flat tire or if you find yourself stranded. ERA features include sending the GPS coordination of your Kia to Kia’s roadside assistance provider.
KIA CONNECT PLUS PACKAGE FEATURES
Includes all Kia Connect Care features, plus:
Remote Lock and Unlock 2
Lock and unlock your vehicle doors from virtually anywhere via the web or smartphone app.
Remote Horn and Lights 2
Activate your vehicle’s horn and lights remotely to enhance safety and security or to find your vehicle in a crowd.
Remote Start and Stop 2
Start your Kia remotely via app or web and set the engine timer, cabin temperature, front defroster or simply remote stop the engine if you change your mind.
Remote Climate Control 2
Set the cabin temperature or front defroster of your Kia remotely via app or web.
Remote Heated and Ventilated Seats 2
Get your seats to the right temperature before you are on the move.
Find My Car 10
Quickly locate your Kia on the map or tag its location for future reference.
Climate Scheduling 2
Schedule the ideal cabin temperature for your Kia based on your schedule.
Charge Scheduling (Plug-In Hybrid and EV only) 2
Set a charging schedule for EVs.
KIA CONNECT ULTIMATE PACKAGE FEATURES
Includes all Kia Connect Plus features, plus:
Home-to-Car (Google Assistant™ 13 )
Perform remote commands through the comfort of your home.
Home-to-Car (Amazon Alexa™ 14 )
Perform remote commands through the comfort of your home.
Send Destination to Car 15
For quicker navigation to your next destination, send search results directly to your vehicle via web or smartphone app.
Kia Connect Voice Assist 15
In-car voice recognition to find destinations.
What is «Remote Start with Automatic Door Lock» ?
The “Remote Start with Automatic Door Lock” feature will automatically lock your vehicle doors if the system detects that doors are unlocked when Remote Start is engaged.
How do I turn on the “Remote Start with Automatic Door Lock” feature?
Kia Access app: Navigate to the “Account Info” screen and turn the “Remote Start with Automatic Door Lock” toggle to the ON position.
Kia Owner’s Portal: Tap on the “Remote” in the left menu bar and navigate to the “Remote Start” tab. Turn the “Remote Start with Automatic Door Lock” to the ON position.
How do I know if my vehicle has the “Remote Start with Automatic Door Lock” feature?
Kia Access app: If your vehicle has the “Remote Start with Automatic Door Lock” feature, you will see a toggle for the feature on the “Account Info” screen.
Kia Owner’s Portal: If your vehicle has the “Remote Start with Automatic Door Lock” feature, you will see a toggle for the feature on the “Remote Start” tab of the “Remote” screen.
Can I turn off the “Remote Start with Automatic Door Lock” feature?
Yes, you can turn off the “Remote Start with Automatic Door Lock” feature.
Kia Access app: Navigate to the “Account Info” screen and turn the “Remote Start with Automatic Door Lock” toggle to the OFF position.
Kia Owner’s Portal: Tap on the “Remote” in the left menu bar and navigate to the “Remote Start” tab. Turn the “Remote Start with Automatic Door Lock” to the OFF position.
How do I set up my Kia Connect account?
Setting up your Kia Connect account is easy. To enroll in Kia Connect, first download the Kia Access App from either the Apple ®3 App StoreSM 3 or Google Play,™ 4 or navigate to the Kia Owner’s Portal (owners.kia.com) to create an account. Then follow the steps on the screen to set up your account. You will need your Vehicle Identification Number (VIN) and access to your vehicle to complete enrollment.
I enrolled my car but my owner account does not show the car as Kia Connect enrolled?
Please check to see whether you have created two Owner’s Portal accounts during the enrollment process. It may be the case where one account is associated with your mobile number and the other with your email ID. For further assistance, please contact the Kia Connect call center at (844) 886-9411.
Why should I download Kia Access App?
Kia Access App provides you with easily accessible features via your smartphone that make your life more convenient, give you peace of mind, and keep you informed and alert. Depending on your vehicle, you may be able to remotely lock/unlock your doors, set your cabin climate, locate your car, run diagnostics, get notified if your alarm is triggered, and much more!
Can I cancel during the free trial period?
Yes, if you have a free trial subscription to Kia Connect Ultimate, you can cancel during the free trial period. Upon cancellation, you will be downgraded to the Kia Connect Lite package, if your vehicle is eligible . If you want to completely remove Kia Connect, please call our Kia Connect Call Center at (844) 886-9411.
Is my pre-owned Kia eligible for a free trial period, or paid Kia Connect subscription?
Yes, customers with pre-owned Kias equipped with Kia Connect can sign up for a free trial of Kia Connect. The duration of your free trial varies by model, model year, and trim, which you can check here. After the trial, you have the option to continue with a paid subscription package. Without a paid subscription package, you may have access to Kia’s Lite level of Kia Connect service, if it has been less than five (5) years from the from the original new vehicle retail sale/lease date as recorded by the dealer. If Kia Connect is showing as disabled, please call our Kia Connect Call Center at (844) 886-9411 for more details.
I am selling my vehicle – what should I do if I am enrolled in Kia Connect?
First, cancel your Kia Connect trial or subscription by signing into Kia Owner’s Portal (owners.kia.com). Find the Account Overview tab in the “Kia Connect Subscriptions” page, and click “Cancel Subscription.” Once you complete the cancellation process, delete the vehicle from Kia Owner’s Portal by navigating to the “Settings” icon. You can also call the Kia Connect Call Center at (844) 886-9411 for support.
I just bought a pre-owned vehicle that is already Kia Connect enabled – what should I do?
Please call the Kia Connect Call Center at (844) 886-9411 to remove the previous owner’s Kia Connect account from the vehicle. Once the previous owner’s Kia Connect account has been removed, you can enroll your vehicle in Kia Connect by following the steps outlined above.
What is the Lite package?
The Lite package allows customers with eligible Kia Connect-equipped Kias to enjoy a select few Kia Connect features at no charge. If it has been fewer than five (5) years since the original new vehicle retail sale/lease date as recorded by the dealer, customers will automatically be placed into the Lite package after the complimentary Ultimate package trial ends and if a paid subscription is not selected, or upon cancellation of a Kia Connect subscription.
How do I subscribe to Kia Connect?
There are three paid Kia Connect packages: Care, Plus, and Ultimate. New Kia Connect-equipped vehicles may be eligible for a complimentary trial of the Kia Connect Ultimate package. After the trial period is over, the three packages are offered as monthly or annual paid subscription options, which will automatically renew each year or month until it is canceled. Kia Connect may be currently unavailable for Model Year 2022 and newer vehicles sold in Massachusetts; please see owners.kia.com for updates on availability.
To subscribe, log in to the Kia Owner’s Portal (owners.kia.com) with your Kia Connect-enrolled account. Find “Kia Connect Subscriptions” on the main navigation menu. Select the package that best suit your needs, and enjoy. You can also call our Call Center at (844) 886-9411 for any help along the way.
How do I cancel my subscription?
Go to “Account Overview” in your “Kia Connect Subscriptions” page in the Kia Owner’s Portal and click “Cancel Subscriptions” or call our Call Center at (844) 886-9411.
What are the payment terms for Kia Connect subscriptions?
Kia Connect offers either month-to-month or year-to-year subscription options. Your subscription begins on the date you sign up and will automatically continue until you cancel. Subscribers can save money when subscribing to the annual option.
What payment methods are accepted for Kia Connect subscriptions?
Customers can pay with a credit card or debit card.
What is the privacy policy for Kia Connect?
You can find the privacy policy for Kia Connect here.
What are the terms of service?
Understand the terms of your subscription here.
Purchase/lease of certain 2019 and newer Kia vehicles with Kia Connect includes a complimentary 1-year subscription to Kia Connect ULTIMATE, our most comprehensive Kia Connect package, starting from the new vehicle retail sale/lease date as recorded by the dealer. After your complimentary 1-year Kia Connect ULTIMATE subscription expires, continued access to the full suite of Kia Connect features available on your Kia will require a paid subscription at the then-current subscription rate; otherwise, your use of certain Kia Connect features may immediately terminate. Use of Kia Connect is subject to agreement to the Kia Connect Privacy Policy (available at https://owners.kia.com/us/en/privacy-policy.html) and Terms of Service (available at https://owners.kia.com/us/en/terms-of-service.html). Complimentary Kia Connect subscriptions are transferable to subsequent owner during the original Kia Connect service term. Only use Kia Connect when safe to do so. Kia Access App is available from the Apple® App Store® or Google Play™. Kia America, Inc. reserves the right to change or discontinue Kia Connect at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. Kia Connect features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. Kia Connect may be currently unavailable for Model Year 2022 and newer vehicles sold in Massachusetts; please see www.owners.kia.com for updates on availability. For more on details and limitations, visit www.kia.com or your authorized Kia dealer. Apple and App Store are registered trademarks of Apple Inc. Google and logos are trademarks of Google, LLC.
911 Connect must be enabled on head unit and activates after air bag deployment. Requires cellular coverage.
Vehicle Diagnostics is not a substitute for regularly scheduled maintenance. Vehicle Diagnostics checks powertrain, chassis, and air bag systems, and requires initial activation. See the Kia Connect Maintenance section or the Owner’s Manual for maintenance schedule.
Simulated screen shown. If equipped. Remote features require an applicable Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year, and trim; remote climate control not supported on 2019 Optima LX, 2020 Telluride LX and S and 2021 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.
Simulated screen shown. If equipped. Find My Car requires cellular coverage and a compatible smartphone with the Kia Access app. Cellular service rates apply.
Simulated screen shown. If equipped. Rear Occupant Alert notifications require an applicable Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. This system is not a substitute for one’s attention and may not detect all movement within the vehicle. Always check the vehicle interior when exiting the vehicle.
My Trips: The driver’s primary responsibility is in the safe and legal operation of a vehicle, and use of any vehicle systems which take the driver’s eyes, attention, and focus away from the safe operation of a vehicle or which are not permissible by law should never be used during operation of the vehicle. It is the driver’s responsibility to drive in a safe manner as dictated by the road, environment, and traffic conditions.
If equipped. Curfew Alert and Vehicle Alarm Alert require cellular coverage. Cellular service rates apply.
24-hour Roadside Assistance is a service plan provided by Kia America, Inc.. Limitations apply. See Kia Warranty and Consumer Information Manual for details. Requires cellular coverage.
Vehicle compatibility varies by model, model year, and trim. Amazon devices are sold separately and require a Wi-Fi internet connection. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Vehicle compatibility varies by model, model year, and trim. Google devices are sold separately and require a Wi-Fi internet connection. Google, Google Assistant, Google Home, and all related logos are trademarks of Google LLC.
My POIs requires cellular coverage and a compatible smartphone with the Kia Access app. Cellular service rates apply.
If equipped. Remote features require a Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year and trim; remote climate control not supported on 2019 Optima LX , 2020 Telluride LX and S and 2021 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.
Apple and App Store are registered trademarks of Apple Inc.
Google Play and the Google Play logo are trademarks of Google LLC.
Vehicle Diagnostics is not a substitute for regularly scheduled maintenance. Vehicle Diagnostics checks powertrain, chassis, and air bag systems, and requires initial activation. See the Kia Connect Maintenance section or the Owner’s Manual for maintenance schedule.
911 Connect must be enabled on head unit and activates after air bag deployment. Requires cellular coverage.
24-hour Roadside Assistance is a service plan provided by Kia America, Inc.. Limitations apply. See Kia Warranty and Consumer Information Manual for details. Requires cellular coverage.
My POIs requires cellular coverage and a compatible smartphone with the Kia Access app. Cellular service rates apply.
Parking Minder requires cellular coverage, a USB-connected compatible smartphone, and the Kia eServices app. Cellular service rates apply.
Find My Car requires cellular coverage and a compatible smartphone with the Kia Access app. Cellular service rates apply.
My Car Zone requires cellular coverage. Cellular service rates apply.
If equipped. Rear Occupant Alert notifications require a Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. This system is not a substitute for one’s attention and may not detect all movement within the vehicle. Always check the vehicle interior when exiting the vehicle.
Vehicle compatibility varies by model, model year and trim. Google devices are sold separately and require a Wi-Fi internet connection. Google, Google Assistant, Google Home, and all related logos are trademarks of Google, Inc.
Vehicle compatibility varies by model, model year and trim. Amazon devices are sold separately and require a Wi-Fi internet connection. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
If equipped. Requires navigation system.
Purchase/lease of certain 2019 and newer Kia vehicles with Kia Connect includes a complimentary 1-year subscription starting from new vehicle retail sale/lease date as recorded by the dealer. After your complimentary 1-year Kia Connect subscription expires, continued access to the full suite of Kia Connect available on your Kia will require a paid subscription at the then current subscription rate or your use of certain Kia Connect features may immediately terminate. Use of Kia Connect is subject to agreement to the Kia Connect Privacy Policy (available at https://owners.kia.com/us/en/privacy-policy.html) and Terms of Service (available at https://owners.kia.com/us/en/terms-of-service.html). Kia Connect is transferable to subsequent owner during the original Kia Connect service term. Only use Kia Connect when safe to do so. Kia Access App is available from the Apple® App Store® or Google Play™. Kia America, Inc. reserves the right to change or discontinue Kia Connect at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. Kia Connect features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. For more on details and limitations, visit www.kia.com or your authorized Kia dealer. Apple and App Store are registered trademarks of Apple Inc. Google and logos are trademarks of Google, LLC.
Distracted driving can result in a loss of vehicle control. Never use a handheld device or vehicle system that takes your focus away from safe vehicle operation. The Connecting Routing navigation feature is for information purposes only, and Kia does not make any warranties about the accuracy of the information.
Distracted driving can result in a loss of vehicle control. Never use a handheld device or vehicle system that takes your focus away from safe vehicle operation.
If equipped. Feature requires a Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use while operating your vehicle.
Remote features through Amazon Alexa or Google Home requires a Kia Connect ULTIMATE package subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year, and trim; remote climate control not supported on 2019 Optima LX, 2020 Telluride LX and S and 2021 Telluride LX and S and other vehicles not equipped with fully automatic temperature control. Vehicle compatibility varies by model, model year and trim. Amazon devices are sold separately and require a Wi-Fi internet connection. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Purchase/lease of certain 2019 and newer Kia vehicles with Kia Connect includes a complimentary 1-year subscription to Kia Connect ULTIMATE, our most comprehensive Kia Connect package, starting from the new vehicle retail sale/lease date as recorded by the dealer. After your complimentary 1-year Kia Connect ULTIMATE subscription expires, continued access to the full suite of Kia Connect features available on your Kia will require a paid subscription at the then- current subscription rate; otherwise, or your use of certain Kia Connect features may immediately terminate. Use of Kia Connect is subject to agreement to the Kia Connect Privacy Policy (available at https://owners.kia.com/us/en/privacy-policy.html) and Terms of Service (available at https://owners.kia.com/us/en/terms-of-service.html). Complimentary Kia Connect subscriptions are transferable to subsequent owners during the original Kia Connect service term. Only use Kia Connect when safe to do so. Kia Access App is available from the Apple® App Store® or Google Play™. Kia America, Inc. reserves the right to change or discontinue Kia Connect at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. Kia Connect features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. Kia Connect may be currently unavailable for Model Year 2022 and newer vehicles sold in Massachusetts; please see owners.kia.com for updates on availability. For more on details and limitations, visit www.kia.com or your authorized Kia dealer. Apple and App Store are registered trademarks of Apple Inc. Google and logos are trademarks of Google, LLC.
Remote features require an applicable Kia Connect subscription, a compatible smartphone, and a wireless signal with good coverage to function. Normal cellular service rates may apply. Do not use remote climate control or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle area before executing a remote climate control or remote start command. Remote feature support varies by model, model year, and trim; remote climate control not supported on 2019 Optima LX, 2020 Telluride LX and S and 2021 Telluride LX and S and other vehicles not equipped with fully automatic temperature control.
Purchase/lease of certain 2019 and newer Kia vehicles with Kia Connect includes a complimentary 1-year subscription to Kia Connect ULTIMATE, our most comprehensive Kia Connect package, starting from the new vehicle retail sale/lease date as recorded by the dealer. After your complimentary 1-year Kia Connect ULTIMATE subscription expires, continued access to the full suite of Kia Connect features available on your Kia will require a paid subscription at the then-current subscription rate; otherwise, your use of certain Kia Connect features may immediately terminate. Use of Kia Connect is subject to agreement to the Kia Connect Privacy Policy (available at https://owners.kia.com/us/en/privacy-policy.html) and Terms of Service (available at https://owners.kia.com/us/en/terms-of-service.html). Complimentary Kia Connect subscriptions are transferable to subsequent owners during the original Kia Connect service term. Only use Kia Connect when safe to do so. Kia Access App is available from the Apple® App Store® or Google Play™. Kia America, Inc. reserves the right to change or discontinue Kia Connect at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. Kia Connect features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. Kia Connect may be currently unavailable for Model Year 2022 and newer vehicles sold in Massachusetts; please see owners.kia.com for updates on availability. For more on details and limitations, visit www.kia.com or your authorized Kia dealer. Apple and App Store are registered trademarks of Apple Inc. Google and logos are trademarks of Google, LLC.
Kia Connect Lite is only available for five (5) years starting from the new vehicle retail sale/lease date as recorded by the dealer. After this fifth (5 th ) year date passes, Kia Connect Lite will no longer be available for the vehicle. For instance, if an owner purchases a new vehicle and immediately enrolls it in a Kia Connect ULTIMATE subscription for the first two (2) years of ownership and then cancels the subscription, Kia Connect Lite would only be available for the remaining three (3) years in the five (5) year period.
Kia Connect smartwatch app requires a compatible smartwatch and Kia Connect subscription and account. Kia America, Inc. reserves the right to change or discontinue Kia Connect at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. Kia Connect features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. Kia Connect may be currently unavailable for Model Year 2022 and newer vehicles purchased or sold in Massachusetts. Do not use remote climate controls or remote start if vehicle is in an enclosed area (e.g., closed garage) or a partially enclosed area without ventilation. Close all doors leading from adjacent living areas to the vehicle before executing a remote climate control or remote start command.
Wi-Fi Hotspot is available on select 2022 and newer Kia vehicles and requires enrollment in Kia Connect. Trial or paid subscription data plan required. Wi-Fi Hotspot services require vehicle cellular connectivity and availability of vehicle GPS signal; certain services may collect location information. Verizon is the network provider for Wi-Fi Hotspot, which uses Verizon’s 4G LTE network to transmit data. Data usage applies. Coverage not available everywhere. See www.verizon.com/featured/our-network for coverage map. Complimentary Wi-Fi Hotspot trial begins on activation date and expires at the end of three months or after 3GB of data is used, whichever comes first. Verizon Wireless data subscription required upon end of complimentary Wi-Fi Hotspot trial. Limit one trial per vehicle. Up to 5 devices can be supported using in-vehicle connectivity. Use of Wi-Fi Hotspot is subject to Verizon Wireless Customer Agreement (www.verizon.com/legal/notices/customer-agreement/). Wi-Fi Hotspot available only in the fifty (50) United States and the District of Columbia. Wi-Fi Hotspot may be unavailable for model year 2022 and newer vehicles that are purchased or sold in Massachusetts.
Always wear a seat belt, pay careful attention to the road, and do not drive while distracted. The driver should only use the Wi-Fi Hotspot when the vehicle is safely parked.
Vehicle must be running or in accessory mode for Wi-Fi Hotspot to function. Never drive distracted. Driver should only use Wi-Fi features when the vehicle is parked in a safe location.
Compatible, Wi-Fi capable devices required. Devices sold separately.
Wi-Fi Hotspot requires Kia Connect subscription, which not all vehicles may be eligible for, and data plan or free trial.
Verizon is the network provider for Wi-Fi Hotspot, which uses Verizon’s 4G LTE network to transmit data. Data usage applies. Coverage not available everywhere. See www.verizon.com/featured/our-network for coverage map. Complimentary Wi-Fi Hotspot trial begins on activation date and expires at the end of three months or after 3GB of data is used, whichever comes first. Verizon Wireless data subscription required upon end of complimentary Wi-Fi Hotspot trial. Limit one trial per vehicle. Up to 5 devices can be supported using in-vehicle connectivity. Use of Wi-Fi Hotspot is subject to Verizon Wireless Customer Agreement (www.verizon.com/legal/notices/customer-agreement/).
The following Carnival trims have Wi-Fi hotspot capability: EX, SX, and SX Prestige. Existing owners may need to update the software in their infotainment system to make the vehicle Wi-Fi hotspot capable. Wi-Fi hotspot requires Kia Connect enrollment, which not all vehicles may be eligible for.
Kia Connect
Полезно знать: перезагрузка головного устройства поможет решить проблему нестабильной работы Kia Connect.
Полезно знать: перезагрузка головного устройства поможет
решить проблему нестабильной работы Kia Connect.
Скачать приложение
Что такое Kia Connect?
Это технологичные сервисы Kia, которые позволят Вам дистанционно активировать различные функции автомобиля и получать актуальную информацию о его состоянии в любое время с помощью Вашего мобильного устройства. Сервисы Kia Connect предоставляются бесплатно на 3 года.
Видео-инструкции
Kia Connect | Активация аккаунта и добавление автомобиля
Kia Connect | Дистанционное управление опциями и системами
Kia Connect | Геолокация и состояние систем безопасности
Kia Connect | Навигация и полезные онлайн-сервисы
Kia Connect | Статус систем и отчёт о поездках
Kia Connect | Система голосовых команд
Дистанционное управление
Управляйте функциями автомобиля прямо со смартфона. Kia стремится сделать ваше взаимодействие с автомобилем максимально комфортным.
- Дистанционный запуск двигателя
- Дистанционная активация климат-контроля
- Управление обогревами руля и лобового стекла
- Управление обогревом и вентиляцией сидений
- Дистанционное открытие/закрытие дверей и окон
- Управление аварийным и звуковым сигналами
Безопасность
Получайте уведомления о срабатывании сигнализации. В случае, если вы забудете закрыть двери, то приложения сообщит вам об этом.
- Уведомления о срабатывании штатной сигнализации
- Поделиться автомобилем или запросить доступ
- Уведомления о незакрытых дверях
- Текущая геолокация автомобиля
- Автономный режим
- «Гостевой» режим
Онлайн-сервисы и навигация
Отправляйте построенный маршрут из телефона прямо в навигационную систему. Общайтесь с системой через систему распознавания голоса и получайте информацию о трафике в режиме реального времени.
- Построение маршрута с учётом пробок
- Информация о скоростных камерах и парковках
- Отправка точки назначения из приложения в навигационную систему
- Привязка календаря в смартфоне к аккаунту Kia Connect
- Поиск пунктов повышенного интереса (POI)
- Информация об остатке топлива и поиск ближайшей АЗС
- Информация о погоде
Статус и статистика
Узнайте статистику или проведите диагностику состояния автомобиля и его систем
- Статус систем транспортного средства
- Автоматическая или принудительная диагностика систем автомобиля
- Отображение информации о неисправностях
- Обновление статуса систем транспортного средства
- Информация об использовании автомобиля другим водителем
- Уровень топлива
- Статистика поездок
Активация: Шаг 1
Активация Kia Connect в автомобиле
Включите зажигание
Для активации мультимедийных систем необходимо завести автомобиль.
В головном устройстве нажмите на «Включить/Активировать Kia Connect»
Для этого в меню зайдите в раздел Kia Connect – Настройка – Включить/Активировать Kia Connect
Примите условия сервиса
Для работы приложения, необходимо подтвердить согласие с Политикой конфиденциальности и Условиями использования.
Дождитесь появления сообщения с подтверждением активации
После активации на дисплее мультимедийной системы должно появиться сообщение о подтверждении активации. Далее нажмите «ОК» и переходите ко второму шагу
Активация: Шаг 2
Создание аккаунта Kia Connect и добавление автомобиля в приложение
Скачайте приложение
Для продолжения активации необходимо скачать мобильное приложение Kia Connect из Google Play Market или Apple App Store и создать учетную запись.
Пройдите процесс регистрации в приложении
- Нажмите на иконку «Регистрация»
- Согласитесь с «Условиями использования», «Политикой конфиденциальности» и «Согласием на обработку персональных данных»
- Внесите свой адрес электронной почты и нажмите «Подтвердить». К Вам на email придет письмо с ссылкой для подтверждения аккаунта
- Пройдите по ссылке для подтверждения email
- Далее создайте пароль и внесите другие регистрационные данные
- Затем введите номер телефона и дождитесь SMS с кодом подтверждения. Введите код в приложение
- Затем создайте пин-код и нажмите на «Подтвердить»
- Процесс регистрации в приложении завершен
Добавьте автомобиль в приложение
- Откройте приложение Kia Connect
- В разделе Мои авто нажмите на «Зарегистрировать»
- Согласитесь с «Условиями использования» и «Политикой конфиденциальности»
- Нажмите на «Сканировать QR-код»
- Зайдите в меню Kia Connect в головном устройстве Вашего автомобиля и найдите раздел «Информация модема»
- Отсканируйте QR-код, содержащийся в разделе «Информация модема»
- Затем введите в приложение 6-значный код подтверждения, который отобразится на экране мультимедийной системы
- После добавления автомобиля, сервис Kia Connect полностью активирован
Приложение Kia Connect – готово к использованию
Теперь вам доступны все возможности сервисов Kia Connect.
Скачайте приложение и пользуйтесь сервисами Kia Connect первые 3 года бесплатно
Ответы на частые вопросы
Сколько стоит использование сервисов Kia Connect?
Сервисы Kia Connect предоставляются бесплатно в течение 3 лет.
Нужно ли мне приложение, чтобы пользоваться услугами Kia Connect?
Сервисы разделены на 2 категории: бортовые сервисы в автомобиле и сервисы в мобильном приложении. Для сервисов в автомобиле (сервисы LIVE) учетная запись не требуется, достаточно только активации Kia Connect при условии, что пользователь дает согласие. Чтобы в полной мере воспользоваться сервисами Kia Connect , нужно загрузить мобильное приложение Kia Connect, доступное через App Store и Google Play. В приложении перед подключением к автомобилю необходимо зарегистрировать учетную запись, для которой необходимо активировать Kia Connect .
Является ли система Kia Connect охранной системой?
Kia Connect является системой, предназначенной для более комфортного пользования и взаимодействия с автомобилем Kia, и не является охранной системой.
В чем разница между телематикой и Kia Connect?
Телематика — это общий термин, обозначающий возможности дистанционного управления автомобилем. Kia Connect – это передовой комплекс сервисов, который позволяет пользователю всегда быть на связи с автомобилем, получать полезную информацию с помощью смартфона.
Как Kia Connect относится к Эра Глонасс?
Это 2 разные системы и 2 разных модуля в автомобиле, независимые друг от друга.
Как работает Kia Connect?
Автомобиль с сервисами Kia Connect оснащен модемом и SIM-картой и поэтому имеет те же ограничения, что и обычный смартфон, поскольку он также полагается на мобильную сеть. В случае плохого сигнала, доступность сервисов может быть ограничена.
Можно ли пользоваться сервисами LIVE через мультимедиа систему автомобиля, подключившись к Wi-Fi мобильной точке доступа?
Использование сервисов Kia Live возможно через подключение мобильной точки доступа, но после активации Kia Connect передача данных осуществляется через встроенную функционал сервисов Kia Connect.
Как приложение взаимодействует с автомобилем?
Между телефоном и автомобилем нет прямой связи. Все коммуникации осуществляются через внутреннюю инфраструктуру, сервер и мобильную сеть.
Какое количество интернет трафика расходует подключенный к Kia Connect автомобиль для передачи данных?
Вне зависимости от объема использования интернет трафика, сервисы Kia Connect предоставляются бесплатно на 3 года.
Как отключить передачу данных после активации услуг Kia Connect?
В настройках Kia Connect в автомобиле предусмотрен Автономный режим, при включении которого услуги будут временно недоступны. При работе в «автономном режиме» данные не собираются и не передаются. Он работает аналогично «режиму полета» в смартфоне.
Можно ли дооснастить автомобиль системой Kia Connect?
Если в спецификации автомобиля отсутствовала система Kia Connect , то дооснастить такой автомобиль невозможно.
Как клиенты могут удалить свои данные?
Для полного удаления своих данных необходимо произвести удаление учетной записи в мобильном приложении и сбросить данные в меню Kia Connect в автомобиле, нажав на кнопку [Отключить Kia Connect].
Разрешено ли управление автомобилем несколькими пользователями?
К одному автомобилю через мобильное приложение Kia Connect может быть подключено до 5 пользователей. У пользователя должно быть установлено мобильное приложение Kia Connect. Если Вы хотите добавить нового пользователя, то Вам необходимо сначала удалить одного из 5 ранее подключенных пользователей.
Каково покрытие услуг? Можно ли пользоваться услугами Kia Connect за границей?
На данный момент сервис доступен только на территории РФ, при условии устойчивого сигнала федеральных сетей.
Каков алгоритм действий клиента, если у него украли телефон с приложением Kia Connect?
Клиенту необходимо сбросить все данные Kia Connect (через мультимедийный экран в автомобиле), в этом случае все данные с сервера будут удалены, и с потерянного телефона невозможно будет управлять настройками автомобиля.
Обновление навигационных карт произойдет автоматически или требуются действия от пользователя?
Нужно обратиться к дилеру или самостоятельно скачать обновление с сайта.
Чем отличаются режимы: Парковщик и Автономный?
Режим Valet предназначен для передачи автомобиля другому лицу (мойка, парковка, ресторан, и т.п.).
При включении этого режима, экран мультимедиа заблокирован, и другое лицо не может видеть никакую личную информацию. При этом, собственник автомобиля может видеть местоположение, скорость и время работы двигателя через приложение Kia Connect на смартфоне. Данные передаются от автомобиля на сервер и в приложение.
Автономный режим предназначен для полного отключения передачи данных. При этом меню мультимедиа не заблокировано и работает в обычном режиме. Но через приложение автомобиль проконтролировать не будет возможности, так как данные от автомобиля не передаются на сервер.
Каков порядок действий при продаже автомобиля другому человеку?
Прежде чем передавать автомобиль другому человеку, Вам необходимо удалить автомобиль из Вашей учётной записи Kia Connect в меню мультимедийной системы автомобиля.
Для каких моделей доступны сервисы Kia Connect?
В зависимости от комплектации сервисы Kia Connect доступны для следующих моделей:
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Информационная линия Kia
8 800 301 08 80
Условия использования Приложения и Учетной записи Kia Connect
Брошюра Kia Connect
Автомобиль оборудован функцией Дистанционной системы кругового обзора, обеспечивающей возможность дистанционной активации камер системы кругового обзора, когда автомобиль находится на парковке. Kia Connect имеет функцию Дистанционной активации камер системы кругового обзора Автомобиля и сохранения таких фотографий на мобильном устройстве лица, пользующегося Автомобилем. Согласно статье 152.1 ГК РФ обнародование и дальнейшее использование изображения гражданина (в том числе его фотографии, а также видеозаписи или произведения изобразительного искусства, в которых он изображен) допускаются только с согласия этого гражданина за исключением случаев, установленных указанной статьей. Обращаем внимание, что изображение является персональными данными (в случаях, установленных законодательством – биометрическими персональными данными). В случае нарушения требований и порядка обработки персональных данных Клиент (или именуем так, как назван в определенном документе) несет ответственность в соответствии с законодательством о персональных данных, ГК РФ и УК РФ.
Список сервисов и функций Kia Connect может отличаться в зависимости от модели и комплектации автомобиля.